We work to be Elite in every aspect of our business.
Floyd’s Truck Center is proud to have four Elite Support Dealerships. Elite Support is a network of Freightliner and Western Star dealerships that focus on providing timely repairs, top-notch customer service, and maintaining consistent communication with the customer. As a group of Elite Support Certified dealerships, Floyd's Truck Center is annually assessed on more than one hundred specific criteria to ensure our processes, facilities, and customer service experience is second to none. Our service technicians are continually trained to stay up-to-date with the latest repair technologies, our parts departments are fully stocked, and knowledgeable staff is ready to assist you. Elite Support is a commitment to our customers for a timely and efficient repair experience.
In the trucking industry, we recognize that you're only making money when you're on the road. Our goal as an Elite Support Certified dealer is to increase productivity and give our customers a timely and efficient repair experience.
At Floyd's Truck Center, we work to go above and beyond for every customer, every time. For more information on Elite Support visit www.elitesupportnetwork.com.
As an Elite Support Certified dealership, all four locations participate in Express Assessment. Express Assessment is a commitment that within two hours of your arrival our service department will give you a preliminary diagnosis and estimated repair time. As a customer, this allows you to make business decisions based on the diagnosis of your repair.
Experience The Elite Support Difference:
Floyd’s Truck Center
Eddie's Truck Center
Rapid City, SD
Ft. Pierre, SD
Jack's Truck & Equipment
Rock Springs, WY