We’re thrilled to share some big news from Floyd’s Truck Center! As of today, we are officially welcoming Nebraska Truck Center (NTC) to the Floyd’s family. This acquisition marks a significant milestone in our journey to better serve the trucking industry and our valued customers across Nebraska.
Nebraska Truck Center (NTC) has been a cornerstone of the central Nebraska trucking community since it’s conception with the Brown family in 1969. With locations in Grand Island, Hastings, and North Platte, NTC built a strong reputation as a trusted Freightliner and Western Star dealership. Over the past 50 years, they’ve consistently delivered exceptional service and expertise to their customers—a tradition we are excited to carry forward.
What does this mean for our customers? By incorporating Nebraska Truck Center’s three locations, Floyd’s Truck Center is expanding our footprint in Nebraska, complementing our existing presence in Scottsbluff and Sidney. With an AOR size of approximately 215,000 square miles, Floyd’s now serves over six hundred miles of I-80 from Rock Springs, WY to Grand Island, NE.
This enhanced network allows us to provide even greater access to quality parts, trucks, and service, ensuring our customers have the reliable support they need—no matter where the road takes them.
A Unified Commitment to Service
At Floyd’s, we understand that our success is built on the relationships we’ve formed with our customers, employees, and communities. That’s why we’re proud to welcome the talented teams at Nebraska Truck Center to Floyd’s. These dedicated professionals will continue to serve their customers with the same care and expertise, now backed by the expanded resources of Floyd’s Truck Center.
Michael Gillam, our VP of Sales, summed it up best:
Looking ahead, this is just the beginning of an exciting new chapter for Floyd’s and our customers. We’re committed to building on the strong foundation that Nebraska Truck Center has created, ensuring every customer receives the dependable support they’ve come to expect.
We’re grateful to the Nebraska Truck Center team for entrusting us with their legacy and to our customers for their continued loyalty. As always, we look forward to serving you and keeping your trucks on the road.
For more information about our locations, services, or frequently asked questions, feel free to explore our site or reach out directly using our contact form.
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Will my credit account transfer to Floyd’s Truck Center?
- Yes, all existing credit accounts from Nebraska Truck Center (NTC) will carry over to Floyd’s. No new credit checks are required at this time.
- What happens to my account balance?
- Your account balance from NTC will carry over and will remain payable to Floyd’s.
- How should I process accounts receivable payments for Nebraska Truck Center, now operating as Floyd’s Truck Center?
- All payments should be made to Floyd’s Truck Center. Payments must be submitted according to each individual statement and cannot be combined. Please ensure payments are based on each statement and addressed to Floyd’s Truck Center. If you have any questions, please reach out to Chelsea Shuda.
- Email: chelseas@nebraskatruck.com Phone: (308) 384-0130
- Who should I contact for a new credit application?
- Please direct new credit application inquiries to Janette Williams.
- Email: janettew@nebraskatruck.com Phone: (308) 384-0130
- Can I still make payments through Dealer Pay?
- No, Floyd’s Truck Center will not be accepting Dealer Pay. To pay your bill, please reach out to Chelsea Shuda, who will provide you with a payment link for online payment processing. Thank you for your patience as we work to make this transition seamless for you.
- Email: chelseas@nebraskatruck.com Phone: (308) 384-0130
- Will I still be able to pay with credit card?
- Yes, however, Floyd’s Truck Center will impose a surcharge on credit cards that will not be greater than our cost of acceptance. We also accept cash, check, and can assist with information on how to set up ACH Payment to help avoid additional charges.
- Will there be changes to the Dealer Management System?
- Yes, the Dealer Management System will transition to align with Floyd’s network over the next few months. However, minimal disruptions are expected during this process.
- Who should I contact for account-related questions
- Please reach out to Whitney Dibbern for any account inquiries.
- Email: whitneyd@nebraskatruck.com Phone: (308) 384-0130
- When will Floyd’s take over accounts for payments?
- Floyd’s will assume responsibility for payments as of the closing date.
- Where can I find an updated W-9?
- Please reach out to Janette Williams for updated W-9’s.
- Email: janettew@nebraskatruck.com Phone: (308) 384-0130
- Who do I contact regarding ongoing marketing or advertising contracts?
- For continued marketing or advertising contracts, reach out to the Floyd’s Marketing Team.
- Email: marketing@floydstrucks.com
- Will staff emails be changing?
- Yes, in the coming weeks, NTC staff will receive new email addresses through Floyd’s network. Until then, you can continue using existing emails, which will automatically roll over once the change is made.
Stay tuned for more updates as we continue to grow and find new ways to support the trucking community! Subscribe for email updates, sign-up link is in the footer below.
